Outlook keyboard shortcuts
New Outlook for Windows and Outlook for Mac do the same jobs with different keys: Ctrl+F forwards a message on Windows, where a Mac forwards with Cmd+J. Where Outlook on the web and Outlook.com use another key, the row's note gives it: that is their Outlook set of shortcuts, chosen under Settings, General, Accessibility. Classic Outlook for Windows has a page of its own.
Checked against Microsoft Support — Keyboard shortcuts for Outlook (New Outlook and Outlook on the web tabs) and Microsoft Support — Keyboard shortcuts in Outlook for Mac. Version: New Outlook for Windows (Windows keys) and Outlook for Mac (Mac keys), current release, with Outlook on the web noted where it differs.
Showing the Windows keyboard. Showing the Mac keyboard.
95 shortcuts
The top 17 are the Outlook shortcuts this page marks as the ones to learn first, in the order they appear here. The drill asks the marked ones first too, shuffled. Or tick your own and print those.
The 17 to learn first: the shortcuts the Outlook page marks as the ones to learn first, in the order they appear on it.
Your own sheet: the Outlook shortcuts you ticked.
Start here
Replying, forwarding and sending. Forward is the one that catches people out: Ctrl+F on Windows, Cmd+J on a Mac.
Practise theseWrite a new message # From Mail. In the calendar the same keys start an event, and in People a contact. Outlook on the web uses N.WinControl plusNMacCommand plusN
Reply to the sender # On a Mac, a message from a mailing list is answered to the list. Outlook on the web: Ctrl+R or R.WinControl plusRMacCommand plusR
Reply to all # Outlook on the web: Ctrl+Shift+R or Shift+R.WinControl plusShift plusRMacShift plusCommand plusR
Forward the message # On Windows, Ctrl+F forwards rather than finds. Outlook on the web uses Ctrl+Shift+F or Shift+F.WinControl plusFMacCommand plusJ
Send the message # The same in Outlook on the web.WinControl plusEnterMacCommand plusReturn
Open the selected message in its own window #WinShift plusEnterMacCommand plusO
Delete the selected message # The same in Outlook on the web.WinDeleteMacDelete
Delete the message permanently #WinShift plusDeleteMacShift plusDelete
Show the list of keyboard shortcuts # Outlook on the web writes it as Shift+?.Win?MacNot listed
Show the key tips on the ribbon # Then press a letter: Alt then H goes to the Home tab, Alt then V to the View tab.WinAlt plusMacNot listed
Moving between Mail, Calendar and People
Practise theseGo to Mail # Outlook on the web: Ctrl+Shift+1.WinControl plus1MacCommand plus1
Go to Calendar # Outlook on the web: Ctrl+Shift+2.WinControl plus2MacCommand plus2
Go to Copilot # Outlook on the web: Ctrl+Shift+3. On a Mac, Cmd+3 opens Contacts instead.WinControl plus3MacNot listed
Go to People # Called Contacts on a Mac, where Microsoft notes that the numbers follow the apps you have pinned. Outlook on the web: Ctrl+Shift+4.WinControl plus4MacCommand plus3
Open the Favorites pane #WinNot listedMacCommand plus4
Go to the folder pane # Once there, type a letter or number to jump to a folder by name, and press Left or Right to collapse or expand a section.WinControl plusYMacNot listed
Go to the next pane # In Mail, Calendar and People. Shift+Ctrl+[ goes to the previous pane.WinNot listedMacControl plusShift plusRight bracket
Open Outlook's preferences #WinNot listedMacCommand plusComma
Create a folder # In the folder pane.WinNot listedMacShift plusCommand plusN
The message list
Practise theseGo to the next message #WinControl plus>MacControl plusRight bracket
Go to the previous message #WinControl plus<MacControl plusLeft bracket
Mark as read # Outlook on the web: Ctrl+Q or Q.WinControl plusQMacCommand plusT
Mark as unread # Outlook on the web: Ctrl+U or U.WinControl plusUMacShift plusCommand plusT
Mark everything in the folder as read #WinNot listedMacOption plusCommand plusT
Flag the message, or mark a flagged one complete # The same in Outlook on the web. A Mac has a key for each due date instead, in the flags group below.WinInsertMacNot listed
Archive the message # Outlook on the web: E.WinNot listedMacControl plusE
Move the message to another folder #WinNot listedMacShift plusCommand plusM
Copy the message to another folder #WinNot listedMacShift plusCommand plusC
Mark the message as junk #WinNot listedMacShift plusCommand plusJ
Mark the message as not junk #WinNot listedMacOption plusShift plusCommand plusJ
Add the message below to the selection # For selecting a run of messages. The same in Outlook on the web.WinShift plusDown arrowMacNot listed
Add the message above to the selection #WinShift plusUp arrowMacNot listed
Go to the first message in the folder #WinHomeorControl plusHomeMacNot listed
Search the current folder # Outlook on the web moves to search with Alt+Q.WinNot listedMacOption plusCommand plusF
Search with the Item Contains filter # Microsoft's Mac page calls this an advanced search.WinNot listedMacShift plusCommand plusF
Cancel a search # The same in Outlook on the web.WinEscapeMacNot listed
Reading a message
Practise theseJump to the end of the conversation # Outlook on the web: End or Ctrl+End.WinEndMacNot listed
Jump to the top of the conversation # Outlook on the web: Home or Ctrl+Home.WinHomeMacNot listed
Scroll down a screen # On a Mac, at the end of a message Space goes on to the next message.WinPage DownMacSpace bar
Scroll up a screen # On a Mac, at the start of a message Shift+Space goes back to the previous message.WinPage UpMacShift plusSpace bar
Find text in the message # Cmd+G finds the next match and Cmd+Shift+G the one before. On Windows, Ctrl+F forwards the message instead.WinNot listedMacCommand plusF
Show the reading pane on the right, or hide it #WinNot listedMacCommand plusBackslash
Show the reading pane below, or hide it #WinNot listedMacShift plusCommand plusBackslash
Make the text bigger # In an open message or the reading pane.WinNot listedMacCommand plusPlus
Make the text smaller #WinNot listedMacCommand plusMinus
Delete the message, closing its window if it is open #WinNot listedMacCommand plusDelete
Writing a message
Practise theseClose a new message # The same in Outlook on the web.WinEscapeMacNot listed
Attach a file #WinNot listedMacCommand plusE
Save the message as a draft # It is kept in the Drafts folder.WinNot listedMacCommand plusS
Check spelling and grammar #WinNot listedMacShift plusCommand plus:
Send everything in the Outbox and get new mail #WinNot listedMacControl plusCommand plusK
Send everything in the Outbox #WinNot listedMacShift plusCommand plusK
Insert a link #WinControl plusKMacCommand plusK
Make the selected text bold #WinControl plusBMacCommand plusB
Make the selected text italic #WinControl plusIMacCommand plusI
Underline the selected text # On Windows, the same keys mark a message unread when the message list has focus.WinControl plusUMacCommand plusU
Strike through the selected text #WinNot listedMacShift plusCommand plusX
Paste, matching the style around it #WinNot listedMacOption plusShift plusCommand plusV
Undo the last action #WinControl plusZMacCommand plusZ
Redo the last action # Microsoft's Windows table calls it repeating the most recent action. Outside a message, Ctrl+Y goes to the folder pane.WinControl plusYMacCommand plusY
Delete the word before the cursor # Leaves the space before the word.WinControl plusBackspaceMacNot listed
Indent more #WinNot listedMacCommand plus}
Indent less #WinNot listedMacCommand plus{
Start a new event # From the calendar. Microsoft also lists it as the way to invite attendees. Outlook on the web: N.WinControl plusNMacCommand plusN
Open the selected event #WinEnterMacCommand plusO
Delete the selected event #WinDeleteMacDelete
Go to today # The same in Outlook on the web. The Mac page calls it switching the view to include today.WinAlt plusShift plusYMacCommand plusT
Go to the next time period # Microsoft's Mac page spells it out: the next day in Day view, the next week in Week view, the next month in Month view. Outlook on the web also lists Shift+Right.WinControl plusAlt plusRight arrowMacOption plusCommand plusRight arrow
Go to the previous time period # Outlook on the web also lists Shift+Left.WinControl plusAlt plusLeft arrowMacOption plusCommand plusLeft arrow
Switch to Day view # Outlook on the web: Shift+Alt+1.WinControl plusAlt plus1MacNot listed
Switch to Work Week view # Outlook on the web: Shift+Alt+2.WinControl plusAlt plus2MacNot listed
Switch to Week view # Outlook on the web: Shift+Alt+3.WinAlt plusMinusMacNot listed
Switch to Month view # Outlook on the web: Shift+Alt+4.WinControl plusAlt plus4orAlt plusEqualsMacNot listed
Switch to the three-day view # Outlook on the web has no key for it.WinAlt plus3MacNot listed
Move to the next event or area # Shift+Tab moves to the previous one.WinTabMacNot listed
Move to another region of the calendar # Outlook on the web: Ctrl+F6 or Ctrl+Shift+F6.WinF6orControl plusShift plusTabMacNot listed
Flags on a Mac
Outlook for Mac gives each due date its own key. On Windows, Insert flags a message and marks it complete.
Practise theseFlag it for today #WinNot listedMacControl plus1
Flag it for tomorrow #WinNot listedMacControl plus2
Flag it for this week #WinNot listedMacControl plus3
Flag it for next week #WinNot listedMacControl plus4
Flag it with no due date #WinNot listedMacControl plus5
Flag it with a due date you choose #WinNot listedMacControl plus6
Flag it and add a reminder #WinNot listedMacControl plusEquals
Mark it complete # Works on flagged messages, contacts and tasks.WinNot listedMacControl plus0
People
Practise theseAdd a contact # From People, or Contacts on a Mac. Outlook on the web: Shift+N.WinControl plusNMacCommand plusN
Create a contact list # Outlook on the web: Shift+L.WinControl plusLMacNot listed
Search your contacts # Outlook on the web: Alt+Q.WinControl plusEMacNot listed
Edit the contact or list # The same in Outlook on the web.WinShift plusEMacNot listed
Save the contact or list # The same in Outlook on the web.WinControl plusSMacNot listed
Delete the contact or list # Outlook on the web lists Delete only.WinDeleteorControl plusDMacDelete
Discard the contact you are editing #WinEscapeMacNot listed
Select every contact # Esc clears the selection again.WinControl plusAMacNot listed
Open the selected contact #WinNot listedMacCommand plusO
Open the next contact # Closes the one you have open. Ctrl+[ opens the previous one.WinNot listedMacControl plusRight bracket
Next
Classic Outlook
Classic Outlook is the Windows desktop program with no Settings button on its ribbon, and it has a Ctrl+Shift key for making nearly every kind of item.
Teams
Teams numbers its places: Ctrl+1 opens the first app on the app bar and Alt+1 the first tab in a chat, so several keys follow your own layout.
Gmail
Gmail runs on single keys and short sequences: C starts a new message, E archives, and G then I goes back to the inbox.
Windows
These are the system shortcuts: they work on the desktop and inside almost any app, because Windows handles them before the app ever sees the key press.
Outlook keyboard shortcuts — comboshelf.com. Checked 27 September 2026 against Microsoft Support — Keyboard shortcuts for Outlook (New Outlook and Outlook on the web tabs).